What is the payment policy?

Our policy is payment in full at the time of service and requires a credit card to be placed on file prior to starting services with EBTCS.

If you are meeting with one of our psychiatrists for medication management and have insurance coverage with Regence or Premera, we are considered in-network providers. This means we will courtesy bill your insurance directly for psychiatry appointments only. All of our therapists are considered out-of-network providers.

Clients are responsible for all charges incurred, whether or not insurance provides coverage. We provide clients with a monthly billing statement for the services provided and fees paid to submit to insurance companies for out-of-network reimbursement.

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What happens next

  1. We review what you shared

    Within one business day, we review your responses and match you to the clinicians and programs best suited to you.

  2. We call you

    Within two to three business days, we'll call to answer questions about program structure and fees, and figure out the best next step for you.

  3. We find your next step

    Depending on availability, that may mean booking your first appointment, scheduling a consult, or adding you to our waitlist so we can reach out as soon as space opens.

Protected under HIPAA. Everything you submitted is transmitted and stored securely, and is shared only with the EBTCS clinical team involved in your care.